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At Unity Communications, we're committed to our values, which guide our shared decision-making. Team members are selected primarily based on mindset—positivity, attitude, and an open mind are essential to everyone's shared success. We're an effortlessly diverse and inclusive company.
Join Our Team!
We offer a wide range of services, custom-tailored to individual business needs, which gives employees room to grow. Leadership development is key, and we proudly offer a leadership program to build tomorrow’s leaders.
By choosing Unity, you gain access to a competitive benefits and compensation package, along with a strong focus on work-life balance. Many of our roles offer a hybrid work-from-home setup, with in-office requirements kept to a minimum—typically twice per month for training, HR-related events, or coaching opportunities. Some roles may require in-office presence based on business needs, but we truly strive to provide flexibility and benefits to balance work and life as much as possible.
We look forward to your contributions as we continue our mission to support the growth of our stakeholders—including our clients and, most importantly, our employees.
Stay Informed: Our Official Hiring Process
We are committed to maintaining a transparent and secure hiring process. To help you identify our legitimate opportunities and processes, we’ve created an official video walkthrough. This video explains every step of our hiring process, ensuring clarity and security for all applicants.
We Embody Our Values
Kindness
Empathy
Respect
Commitment
Accountability
Trust
Honesty
Discipline
Explore Our Openings
13 Open Positions
BPO - Coordinador/a de Servicios al Paciente (Modalidad Híbrida)
Salary: 11000.00 - 13500.00 / MXN
C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
Contract Details: full time
Status: active
Apply NowDescription: Algunos trabajos requieren capa. Este solo requiere auriculares, una voz amable, una mente serena y fluidez en español e inglés. Unity Communications busca un(a) coordinador(a) de atención al paciente con la energía de un golden retriever y la organización de un Virgo: accesible, pero organizado. En este rol, agendarás citas con la precisión del mánager de Beyoncé, responderás dudas con la elegancia de una Miss Universo y manejarás cambios de último minuto como toda una diva. Piénsalo así: serás como un Waze humano para los pacientes, guiándolos a donde tengan que ir, ¡sin perderse en el camino! ¿Listo para ser el héroe en el que confían nuestros pacientes? ¡Postúlate hoy! Responsabilidades Crear un ambiente laboral positivo colaborando con el equipo médico y comunicando con claridad la información relacionada con los pacientes Preparar y mantener actualizadas las plantillas diarias de citas y expedientes de los pacientes Coordinar referidos médicos y hacer seguimiento de los mismos Realizar funciones de check-in y check-out con profesionalismo y exactitud Registrar datos precisos de programación y admisión de pacientes Organizar eficientemente el flujo de pacientes, garantizando puntualidad y atención según prioridades Detectar y comunicar cualquier situación que pueda causar demoras o rechazos en los servicios Gestionar nuevas citas, reprogramaciones y cancelaciones de acuerdo con los protocolos de la clínica o institución Requisitos Certificado de preparatoria (mínimo) o estudios superiores Al menos 1 año de experiencia en atención al cliente telefónica o presencial con procesos de complejidad media a alta Mínimo 1 año de experiencia en el sector salud y familiaridad con terminología médica Dominio del español e inglés Manejo de computadoras y sistemas; habilidad para navegar entre pantallas usando teclado y mouse Experiencia en consultorios médicos, clínicas u hospitales Conocimiento en sistemas de expediente médico electrónico (EMR) y software de gestión médica Comodidad al trabajar con diferentes tipos de tecnología Contar con un espacio de trabajo adecuado en casa y acceso a internet de banda ancha Capacidad para cumplir satisfactoriamente con todas las funciones esenciales del puesto Beneficios Beneficios para la salud Días de vacaciones una vez regularizado el contrato Cultura de trabajo amigable y solidaria Pago del decimotercer mes y otros beneficios exigidos por el gobierno Beneficios no sujetos a impuestos Aumentos salariales, bonificaciones por desempeño, regalos de cumpleaños y mucho más Otros Detalles a Considerar Puesto a tiempo completo Lunes a viernes, turno nocturno Modelo de trabajo híbrido con formación presencial ¡Únete a Nuestro Equipo! ¿Buscas una empresa donde los líderes realmente te escuchen, incluso en lo que no dices? En Unity Communications, nuestros gerentes y líderes de equipo se conectan genuinamente contigo. Según Glassdoor, el 99 % de los empleados actuales y anteriores recomiendan nuestra empresa a sus amigos, y el 100 % aprueba la gestión de nuestro director ejecutivo. Unity Communications está certificada como un Great Place to Work. Valoramos la inclusión y la diversidad, y promovemos un entorno de trabajo amable y positivo.
Company Name: Unity Communications
Allowance: 4000
Salary Package: 11000 to 13500
Industry Name: Others
BPO - CSR/TSR Lactation Consultant (Hybrid Setup)
ApplySalary: 29000.00 - 33000.00 / PHP
7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
Contract Details: full time
Status: active
Apply NowDescription: Coming from a family of midwives or knowing way too much about breast pumps isn't exactly something you bring up in job interviews. But here? It's everything. Unity Communications is looking for a Lactation Consultant who gets the struggle. In this role, you'll serve as the voice of reassurance, the problem-solver, and the expert moms turn to when they need support. You'll guide mothers through the late-night pump struggles, the why isn't this working? moments, and the little victories that make it all worth it. Make an impact one call, one message, one mother at a time. Apply today! How You Spend Your Eight Hours Provide empathetic customer support via Instagram and email, with occasional phone follow-ups for unresolved inquiries Assist mothers with concerns related to our breast pumps (e.g., motor failure, clicking sounds, setup issues) and bottle warmers (e.g., charging issues, liquid leakage) Review and analyze customer-submitted images or videos to accurately diagnose product issues and determine appropriate solutions Offer guidance and troubleshooting to ensure mothers can effectively use our products to support their breastfeeding journey Educate mothers especially new one son pumping frequency, correct positioning, and best practices to help them feel more confident Collaborate with our team to enhance customer experience and refine support resources based on common concerns What You Must Possess Strong empathy and patience, with a passion for supporting mothers in their breastfeeding journey Excellent communication skills, particularly in written formats (Instagram DMs, emails) and phone conversations Certification in Lactation Consulting such as IBCLC or other recognized credentials (preferred) Familiarity with breastfeeding and pumping personal experience is a plus Customer service experience, ideally in a role requiring problem-solving and product troubleshooting Attention to detail, especially when assessing product issues through customer-provided images and videos Experience in healthcare settings (e.g., hospitals, clinics, maternal health centers) or a strong interest in maternal support Ability to multitask and prioritize inquiries, ensuring that every mother feels heard and supported What You Shall Receive HMO coverage with two free dependents upon regularization VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, 9 AM to 6 PM EST Hybrid work setup with on-site training PHP 29,000 to PHP 33,000 salary package Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
Company Name: Unity Communications
Allowance: 4000
Salary Package: 29000 to 33000
Industry Name: Others
BPO - Accounting Staff (Hybrid Set-up) M#01
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Accounting Staff (Hybrid Set-up) M#02
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Accounting Staff (Hybrid Set-up) M#03
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Accounts Payable Specialist (Remote Setup)
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Bilingual Human Resources Assistant (Hybrid Setup)
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Bilingual Human Resources Manager (Hybrid Setup)
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Billing Administrator (Hybrid Setup)
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Billing Specialist (Remote Setup) M#01
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Billing Specialist (Remote Setup) M#02
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
BPO - Customer Support Specialist (Hybrid Setup) M#01
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Customer Support Specialist (Hybrid Setup) M#02
- C. Pedro Moreno 1677, Col Americana, Americana, 44160 Guadalajara, Jal.
BPO - Senior Content Editor (Remote Setup) M#01
- 7th Floor, Block 2, Lot 5, Aseana City, Parañaque, 1700 Metro Manila
