This year marks the inaugural UpCity “Best of” awards honoring the top providers around the world in specific service categories based on their Recommendability Rating. The UpCity Recommendability Rating was developed to determine a B2B service provider’s credibility and trustworthiness, giving UpCity the confidence to recommend them to those businesses seeking services.
UpCity is a resource that helps connect businesses to service providers they can trust. With more than 70,000 listed providers—from marketing agencies to accounting firms to HR consultants to IT specialists and many more—nearly 2 million businesses (and counting) have visited UpCity to research and identify the best partner for their needs.
Joe Banks, SVP of Engineering at UpCity, had this to say about Unity Communications:
“Companies like Unity Communications are the lifeblood of American business. By helping their clients outsource time-intensive and difficult IT tasks, they enable increased productivity and higher efficiency. Congrats to Unity for being a winner this year!” —Joe Banks, SVP of Engineering, UpCity
This honor has been driven in large part by our 5-star review rating on UpCity. Here are some of our favorite pieces of feedback we’ve received from our incredible customers:
“Unity Communications provides the back-end support for our Tier 1 customer service and tech support for our software as a service (Saas) and is simply amazing. We were able to increase our engagement time with our customers as Unity Communications took care of all of the customer service, Zendesk tickets, tech support, and will call customers to schedule important project management tasks. The level of professionalism and skills are a great way to provide support for your customers.”
– Valerie Ellison, Customer
“Unity Communications has been an essential tool in helping my company grow. We were looking to expand our number of resources globally and they helped us immensely. The process was easy to follow, the communication was spot on, and the resources found have been excellent.”
– Alexa Fernandez, Customer
We’re incredibly honored to receive this award and thank UpCity for recognizing our work, as well as our clients. You inspire us every day, and we look forward to our continued partnership. We wouldn’t be here without you today. We’re excited for what’s yet to come!