Case Studies

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AT&T Case Study
Wireless Provider Market Share

AT&T was fighting a losing battle against Verizon in the Arizona market. Find out more about the team Unity Communications put together to fight off the wireless titan and secure market share for our client.

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Wireless Watchdogs
Absenteeism, Overtime, HR issues, and lack of local talent.

When the support staff began to become thinly stretched, overtime limits and temp staff weren’t enough. Find out how Unity Communications helped bring Wireless Watchdogs out of the red.

Real Estate Business Development
Company Bandwidth Support

Read about our solution to a common, but serious dilemma: a successful real estate company was declining rapidly due to their lack of customer service capacity and needed help with post-sale and post-lease service.

Web Design Call Outsourcing
Lead Generation & Business Development

Explore our case study about a web design business struggling to find sales opportunities due to staff limitations.

Information Technology Company
Operations Expansion

With a brand new large contract, a former IT client contacted us to help expand operations to account for 24 hour call coverage and full-service help desk needs, 7 days a week.