Blogs

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08November 2018

Stay Efficient! Why Back Office Support Services Are a Great Investment

You've put a lot of energy and effort into creating the greatest front office of all time - and it s...
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01November 2018

Top 5 Brilliant Reasons to Use Virtual Assistant Services for Your Business

The average small business owner spends about 120 working days each year handling administ...
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30October 2018

Call Center Augmentation: What It Is, and Why You Need It

What if your call center could benefit from a new kind of "reality" check?Every call center manager ...
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23October 2018

What Exactly Is Custom KPI Measuring?

Using Key Performance Indicators, or KPIs, to measure how your business achieves its objectives is a...
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16October 2018

What Exactly Is Business Process Outsourcing?

On average, full-time employees in the U.S. clocked in a weekly 42.8 work hours. That's a littl...
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08October 2018

5 Benefits of Business Process Outsourcing for Small Business

As a small business, it might seem like business process outsourcing is out of your price range. But...
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24September 2018

Why Your Business Should Outsource Customer Service

11 Sep 2018Studies show almost 90 percent of Americans would be willing to pay more if it meant...
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24September 2018

Does Your Business Need Outbound or Inbound Customer Service?

12 Sep 2018Think customer service is only about handling customers calling about missing orders...
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24September 2018

6 Powerful Ways to Improve Your Customer Retention Management

14 Sep 2018Loyal customers generate 67% more sales revenue compared to new customers! That mean...
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24September 2018

Develop a Customer Acquisition Strategy: 8 Methods That Work

19 Sep 2018The pressure for an entrepreneur’s first startup venture can be tough to handle. C...
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